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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Software update doesn't work it just keeps trying to connect unsuccessfully to update server.

  • 2 uphendule
  • 8 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu PhilMiller

PhilMiller
PhilMiller
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First message box: 'It is strongly recommended that you apply this update as soon as possible'...Next (click on next)

Next message box: 'Downloading Firefox' ...'Connecting to update server' Moving green dotted line shows connection in progress but nothing happens so I close the box when I shut down the computer - sometimes hours later.

First message box: 'It is strongly recommended that you apply this update as soon as possible'...Next (click on next) Next message box: 'Downloading Firefox' ...'Connecting to update server' Moving green dotted line shows connection in progress but nothing happens so I close the box when I shut down the computer - sometimes hours later.

Isisombululo esikhethiwe

Best bet is to go to http://www.mozilla.org/en-US/firefox/new/ and download the full installer to your desktop. Close Firefox. Run the installer and re-open Firefox. If the update fails next time, open a new question or post back here.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

Tim
Tim
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Isisombululo Esikhethiwe

Best bet is to go to http://www.mozilla.org/en-US/firefox/new/ and download the full installer to your desktop. Close Firefox. Run the installer and re-open Firefox. If the update fails next time, open a new question or post back here.

PhilMiller
PhilMiller Umnikazi wombuzo
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Thanks, That seems to have worked. I can only assume that the ap trying to access the Firefox site was corrupted or being affected by my firewall. Thanks again.