Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Secure Connection Failed

  • 3 uphendule
  • 5 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

I randomly am receiving the following error message: An error occurred during a connection to www.jeanne-inc.com. SSL received an unexpected New Session Ticket handshake message. (Error code: ssl_error_rx_unexpected_new_session_ticket)

The page you are trying to view can not be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

This is my own site and access it many times every day. This error only happens randomly (and rarely) but I do not know how to correct it. If I just try again, I usually am successful in getting to the correct page. My site host cannot reproduce the error.

I randomly am receiving the following error message: An error occurred during a connection to www.jeanne-inc.com. SSL received an unexpected New Session Ticket handshake message. (Error code: ssl_error_rx_unexpected_new_session_ticket) The page you are trying to view can not be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site. This is my own site and access it many times every day. This error only happens randomly (and rarely) but I do not know how to correct it. If I just try again, I usually am successful in getting to the correct page. My site host cannot reproduce the error.

All Replies (3)

more options

Are you attempting to login to that website with a different username / password, while you are already logged in with a different username / password in another window or tab?

Beyond that, see this Google search for that error message.

more options

In answer to your question, no I am not trying to login with a different username or password. I have read other people's similar problems but nothing there seemed to be any help to me.

more options

See this link for information about 'Renegotiation' (CVE-2009-3555):