Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox does not remember files preferences (save/open)

  • 5 uphendule
  • 2 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu cor-el

more options

I have version 9.0.1. Whenever I ask it to remember to open a pdf within firefox and remember that choice, it does not do so the next time. I've gone to options/applications and it does say the default is open with firefox. However, despite this it still asks me.

Thanks in advance!

I have version 9.0.1. Whenever I ask it to remember to open a pdf within firefox and remember that choice, it does not do so the next time. I've gone to options/applications and it does say the default is open with firefox. However, despite this it still asks me. Thanks in advance!

All Replies (5)

more options

Hi Cygnus_X-I,

You should look at the article Preferences not saved.

Hopefully this helps!

more options

Oddly enough, I do not have a profile.js in that folder. My preferences are saved in the proper js file.

more options

Isisombululo Esikhethiwe

more options

It looks like I chose a solution. I didn't intend to. Anyways, I tried everything and none of it works. I even reinstalled firefox after deleting all preferences and nothing has changed.

more options

Automatic download actions are always linked to a specific MIME type as explained in the KB articles and if you've set such an action to another MIME type then it may not work the next time. We've seen a lot of issues over the years with setting an automatic download action and it is still not clear why it sometimes works and why not is some cases. You would probably need to check the HTTP log to see what is happening in each case.