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I get no audio when running news videos from home page

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I get no audio when running video on firefox but everything works correctly using explorer or opera

I get no audio when running video on firefox but everything works correctly using explorer or opera

Isisombululo esikhethiwe

Hi coyote6014,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

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Isisombululo Esikhethiwe

Hi coyote6014,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!