Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Applications, including Firefox and Pandora, do not recognize that I have updated to v 9.0.1 of Firefox, even thought I ahve updated to it twice. What can I do to have other applications recognize I am using Firefox 9.0.1?

  • 2 uphendule
  • 12 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu ideato

more options

I have updated to Firefox 9.0.1 on two occasions. I am still receiving messages from Firefox and Mozilla among others requesting me to upgrade to the latest version of Firefox in order for my system to function. When I do a Help>About Firefox, it shows that I am using version 9.0.1. What additional steps are required in order for other applications, including Firefox, to recognize that I am using version 9.0.1? Thanks. Rory

I have updated to Firefox 9.0.1 on two occasions. I am still receiving messages from Firefox and Mozilla among others requesting me to upgrade to the latest version of Firefox in order for my system to function. When I do a Help>About Firefox, it shows that I am using version 9.0.1. What additional steps are required in order for other applications, including Firefox, to recognize that I am using version 9.0.1? Thanks. Rory

Isisombululo esikhethiwe

Your user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.5.7

see your user agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 FBSMTWB

reset user agent as mha007 reply above

see also these pages and threads about Fast Browser Search (FBSMTWB in the user agent).

http://help.fastbrowsersearch.com/

http://www.pccybertek.com/2009/05/remove-fast-browser-search


thank you

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

You have a corrupt User Agent. Its showing that you are using Firefox 3.5.7. Perform the suggestions mentioned in the following articles:

Check and tell if its working.

more options

Isisombululo Esikhethiwe

Your user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.5.7

see your user agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 FBSMTWB

reset user agent as mha007 reply above

see also these pages and threads about Fast Browser Search (FBSMTWB in the user agent).

http://help.fastbrowsersearch.com/

http://www.pccybertek.com/2009/05/remove-fast-browser-search


thank you