Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why does firerfox freeze, even in safe mode?

  • 1 baphendule
  • 5 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu rbillings

Qwerty018
Qwerty018
more options

Every single time I open firefox, after a while it freezes and I have to close firefox. Even in safe mode, without all add-ons it still freezes. This problem does not happen on a specific website.

Every single time I open firefox, after a while it freezes and I have to close firefox. Even in safe mode, without all add-ons it still freezes. This problem does not happen on a specific website.

Okulungisiwe ngu Qwerty018

Isisombululo esikhethiwe

Hi Qwerty018- I'm sorry to hear this. There is an article on how to troubleshoot Firefox when it hangs here:

Firefox-hangs

Hopefully that will give you an idea of what to do next.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

rbillings
rbillings
more options

Isisombululo Esikhethiwe

Hi Qwerty018- I'm sorry to hear this. There is an article on how to troubleshoot Firefox when it hangs here:

Firefox-hangs

Hopefully that will give you an idea of what to do next.