Why has my support question apparently been deleted?
This is a complaint.
I posted a very detailed support question about my problem looking for help.
I understand that, since this is apparently a volunteer-supported forum, I have to be patient in waiting for a response. No problem.
I posted my issue late Sunday, January 29th. Now I cannot find it. I was finding and checking it for replies daily, but now is has vanished (been deleted?).
To say the least, this has not been a very positive experience.
Any suggestions? Can my original post be recovered?
Isisombululo esikhethiwe
Finding your questions and replies to questions by other users
- sign in to the forum ( https://support.mozilla.org/en-US/questions/ ) with your user name and password (click "Sign In" near the top right of the page)
- after the forum page reloads, click "My Contributions" in the line just above the first question (that will list your questions and your replies to other questions)
- to return to a list of all questions on the forum, click "All" in the line just above the first question
Your question from 2 days ago is here --> https://support.mozilla.org/en-US/questions/916200?s=&r=1&e=sph&as=s
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
All Replies (2)
Isisombululo Esikhethiwe
Finding your questions and replies to questions by other users
- sign in to the forum ( https://support.mozilla.org/en-US/questions/ ) with your user name and password (click "Sign In" near the top right of the page)
- after the forum page reloads, click "My Contributions" in the line just above the first question (that will list your questions and your replies to other questions)
- to return to a list of all questions on the forum, click "All" in the line just above the first question
Your question from 2 days ago is here --> https://support.mozilla.org/en-US/questions/916200?s=&r=1&e=sph&as=s
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
Okulungisiwe ngu SafeBrowser
Thanks SafeBrowser for pointing out the outdated plug-ins. I have updated the ones that were listed as needing such.
Thanks for pointing out an easier way to locate my original support post. I was opening the advance search and searching by username to find it. Strange that it wasn't showing up yesterday, but I can find it again my old way (& the easier way you pointed out).
Too bad I can't get any suggestions on my original support post. On my Windows 7 64-bit tower I am running the same version of Firefox without issue.
Okulungisiwe ngu bstaneland