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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox makes no attempt to remember passwords even though I click the "Remember" button and I have not asked it to clear passwords etc. remember passwords

  • 6 uphendule
  • 2 zinale nkinga
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  • Igcine ukuphendulwa ngu Bob_Barton

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Security is set to "Remember passwords" and Privacy settings do NOT clear passwords. When I go to log in on a site the "Remember Password" bubble appears but does nothing when I click on "Remember password". It hangs around for a few seconds then disappears. When I return to the same site Firefox does not enter my username and password but asks again if I want it to remember the password.

Security is set to "Remember passwords" and Privacy settings do NOT clear passwords. When I go to log in on a site the "Remember Password" bubble appears but does nothing when I click on "Remember password". It hangs around for a few seconds then disappears. When I return to the same site Firefox does not enter my username and password but asks again if I want it to remember the password.

Isisombululo esikhethiwe

If starting in Safe mode doesn't fix it then try this:

It is possible that there is a problem with the files key3.db and signons.sqlite that store the encrypted names and passwords in Firefox.
Rename the files key3.db and signons.sqlite in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

See:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (6)

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Does this happen on all sites or just a few? Some sites disable password saving. More info here - Usernames and passwords are not saved

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This happens on all sites - including this one! lol

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This happens on all sites - including this one! lol

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It looks like you have some preference that have been changed from their default state that could be interfering here. I think you should try the steps in the Basic Troubleshooting guide starting with Step 4 - Restart in Safe Mode.

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Isisombululo Esikhethiwe

If starting in Safe mode doesn't fix it then try this:

It is possible that there is a problem with the files key3.db and signons.sqlite that store the encrypted names and passwords in Firefox.
Rename the files key3.db and signons.sqlite in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

See:

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I have renamed the files as directed and when I signed in on this site the "Remember Password" bubble disappeared when I clicked on "Remember" so things are looking good! Many thanks.