Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

E-mail links won't open when Firefox is my default browser, Sup??

  • 3 uphendule
  • 8 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu koehlerle

koehlerle
koehlerle
more options

When Firefox is my default browser, links in my e-mail or web sites that open in my e-mail, do not open. Right clicking on the link doesn't do anything for me. When I click on the link the border of the page dims and brightens but no access to the linked page and no error messages. This requires me to use IE as my default browser, that opens links fine, which my whole psychic/genetic makeup abhors. It seems that no one knows what is wrong or how to fix the problem. I tried the chat room but was never able to get through and now it is removed. Is there ANY way to get an answer/solution to this problem? PS My XP desktop computer Firefox works fine.

When Firefox is my default browser, links in my e-mail or web sites that open in my e-mail, do not open. Right clicking on the link doesn't do anything for me. When I click on the link the border of the page dims and brightens but no access to the linked page and no error messages. This requires me to use IE as my default browser, that opens links fine, which my whole psychic/genetic makeup abhors. It seems that no one knows what is wrong or how to fix the problem. I tried the chat room but was never able to get through and now it is removed. Is there ANY way to get an answer/solution to this problem? PS My XP desktop computer Firefox works fine.

Okulungisiwe ngu koehlerle

All Replies (3)

Nicko.Hall
Nicko.Hall
more options

Is your firefox fully updated? Try uninstalling and downloading a fresh installer.

koehlerle
koehlerle Umnikazi wombuzo
more options

Yes, my Firefox updates automatically. If I uninstall and re install a fresh download will I lose all of my bookmarks and settings, can't afford to do that.

koehlerle
koehlerle Umnikazi wombuzo
more options

I still have this problem and now it is starting to affect the browsers functionality and useability. When Firefox is my default browser any link outside of Firefox won't open which is becoming a nuisance. I am running Windows 7 which may be the cause of the problem via a setting but I can't locate the needle in the haystack or it may have happened at a Firefox update. Firefox has been my favorite and only browser since Netscape 1.0 but if I can't resolve this problem I will have to switch to another which I really don't want to do. Help!!!