We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes on my desktop, how can I get on my internet??

  • 4 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cmw70

cmw70
cmw70
more options

I have tried safe mode and everything else. Can't do much without interenet access. Can I delete firefox and get on my computer??

I have tried safe mode and everything else. Can't do much without interenet access. Can I delete firefox and get on my computer??

Isisombululo esikhethiwe

Thank you. I just shut my computer down for 10th time and tried again and it just let me get on finally! :)

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

Vivek
Vivek
more options

Hi,

You can try to create a new profile and start Firefox in that. It would also be helpful if you could post the details of the operating system version and the security software installed.

cmw70
cmw70 Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

Thank you. I just shut my computer down for 10th time and tried again and it just let me get on finally! :)

Vivek
Vivek
more options

Thanks for sharing the good news :)

cmw70
cmw70 Umnikazi wombuzo
more options

Thank you for fast response ;)