Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox very very slow starting

  • 1 baphendule
  • 17 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Matt_G

more options

Every version higher than 3.6 takes a very long time to start. I have checked my anti-virus and firewall settings and they are all good. This problem does not occur with 3.6.

Every version higher than 3.6 takes a very long time to start. I have checked my anti-virus and firewall settings and they are all good. This problem does not occur with 3.6.

All Replies (1)

more options

Hi BCmorganti,

Have you looked at our performance troubleshooting section? There is a lot of good information in there that should help.

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode too. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

You could also try Creating a new profile.

Hopefully this helps!