Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

i downloaded firefox, now it wont open, and i have tried re-downloading and it wont work, and i have recent windows.

  • 1 baphendule
  • 2 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu dpdh

more options

i tried to update, and now it wont open. when i try to re-download, it tells me that i have to shut down firefox, and that its already running so it wont install. when i click the icon to make firefix start, nothing happens. this is true of my desktop shortcut, and also in the start menu.

i tried to update, and now it wont open. when i try to re-download, it tells me that i have to shut down firefox, and that its already running so it wont install. when i click the icon to make firefix start, nothing happens. this is true of my desktop shortcut, and also in the start menu.

All Replies (1)

more options

I had same problem too. Sometimes Firefox cannot start its interface but its task does run. I can try to turn it off by Windows Task Manager (end process firefox.exe) then start Firefox again. Or else remove it and install again. Hope this help

Okulungisiwe ngu dpdh