Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't see replying or forwarding email in Hotmail

  • 2 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Phil383

Phil383
Phil383
more options

I have just changed my email provider from Ymail(Yahoo) to Hotmail and I find when replying or forwarding an email I cannot see fully the message I'm replying to or forwarding? There are two scroll bars on the page the outer scrolls down the page fully yet the inner scroll bar which seems to control the email reading pane disappears and I can't see the remainder of the email?

I have just changed my email provider from Ymail(Yahoo) to Hotmail and I find when replying or forwarding an email I cannot see fully the message I'm replying to or forwarding? There are two scroll bars on the page the outer scrolls down the page fully yet the inner scroll bar which seems to control the email reading pane disappears and I can't see the remainder of the email?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Phil383
Phil383 Umnikazi wombuzo
more options

Hi & thanks

Tried that doesn't solve it.