Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox deletes downloaded file after its downloaded

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

dlcarrera
dlcarrera
more options

the downloaded file is saved for example to desktop and after i close firefox the file is deleted and is not in trash bin

the downloaded file is saved for example to desktop and after i close firefox the file is deleted and is not in trash bin

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

It is possible that your anti-virus software is deleting the downloaded files or otherwise interfering with downloading files.
You can also try to disable the real-time (live) scanning of files in your anti-virus software (temporarily) to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"