Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Streaming Radio Stations Do Not Play in Firefox v14.0.x

  • 2 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu JZ

more options

I am no longer able to play streaming audio from a local radio station using Firefox v14. The same radio station plays fine using my currently-installed version of IE. This radio station played correctly in the past using Firefox. I have no idea where to begin troubleshooting this problem.

Thanks for the help!

I am no longer able to play streaming audio from a local radio station using Firefox v14. The same radio station plays fine using my currently-installed version of IE. This radio station played correctly in the past using Firefox. I have no idea where to begin troubleshooting this problem. Thanks for the help!

All Replies (2)

more options

That is a Flash player object created by JavaScript.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

I can't seem to fine any cookies from the radio station in question. I looked for the call letters as well as the frequency (1430) and found neither one. I have completed all of the other recommended steps, and started Firefox in safe mode.

When I connect to the station, a brief commercial plays, but the currently playing content does not.

i have not taken any other steps, awaiting some further advice.