Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

16.0 menues not working

  • 2 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu validated

more options

windows 7 - 64 bit, firefox 16.0.2 . FireFox menues not opening properly. If I rollover the menu, I can only get an outline of where the menu should be but it does not fill in menu items. I'm talking about the main menues like "File" "Edit" "View" "History" " Bookmarks" etc. It started a couple of days ago ( today is Nov 8 2012), I have uninstalled and reinstall 16.0.2 , no improvement.

windows 7 - 64 bit, firefox 16.0.2 . FireFox menues not opening properly. If I rollover the menu, I can only get an outline of where the menu should be but it does not fill in menu items. I'm talking about the main menues like "File" "Edit" "View" "History" " Bookmarks" etc. It started a couple of days ago ( today is Nov 8 2012), I have uninstalled and reinstall 16.0.2 , no improvement.

All Replies (2)

more options

Try to disable hardware acceleration in Firefox.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

Thank you

turned off "Use hardware acceleration when available" .

Now I have to get my bookmarks back but they're gone no backup

(reinstalled)

I have my IE8 bookmarks so I didn't lose everything