Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cannot connect to Netflix

  • 3 uphendule
  • 4 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

In trying to connect to NETFLIX I get an error message stating that my request cannot be processed at this time and to click a button to got the the NETFLIX home page - but nothing happens, I can get into Netflix using IE - just not FireFox.

In trying to connect to NETFLIX I get an error message stating that my request cannot be processed at this time and to click a button to got the the NETFLIX home page - but nothing happens, I can get into Netflix using IE - just not FireFox.

All Replies (3)

more options

This can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

I did this and it worked! I then closed the browser, reopened it and was able to connect to Netflix! Thanks