I have a browser setting change notice that comes up every time I open Firefox. No matter what I click on it will not go away. How do I get rid of it?
My choices are: keep my current settings or I am aware of this change and approve it. If I pick either one and say "yes" it will not go away. If I click on the close "x" it will not go away either.
Okulungisiwe ngu NoahSUMO
All Replies (2)
hello, this is usually a problem possibly caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and/or a different tool like the free version of malwarebytes.
you might also want to install the search reset addon afterwards - it will revert the most common customziations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.