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Why doesn't Kaspersky Password Manager 6.0.1.55 not work with Firefox?

  • 2 uphendule
  • 15 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu hwleo

hwleo
hwleo
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Following Firefox update to 17.0.1 my Kaspersky P/M 6.0.1.54 was noted as being incompatible. I since downloaded a patch to upgrade the P/M to 6.0.1.55. This appears in my list of add-ons but when a password is required it is not filled in as it was before the Firefox update. Also P/M 6.0.1.54 appears on the Extensions tab as (disabled) but I can't get proper instruction from Help on how to get rid of it. Any help you can provide would be appreciated. Thank you. On the Installed plugins information in the box below I do not see the P/M 6.0.1.54 in the list. However it appears in the Plugins tab in the Add-ons Manager.

Following Firefox update to 17.0.1 my Kaspersky P/M 6.0.1.54 was noted as being incompatible. I since downloaded a patch to upgrade the P/M to 6.0.1.55. This appears in my list of add-ons but when a password is required it is not filled in as it was before the Firefox update. Also P/M 6.0.1.54 appears on the Extensions tab as (disabled) but I can't get proper instruction from Help on how to get rid of it. Any help you can provide would be appreciated. Thank you. On the Installed plugins information in the box below I do not see the P/M 6.0.1.54 in the list. However it appears in the Plugins tab in the Add-ons Manager.

Isisombululo esikhethiwe

hello hwleo, have you trie updating your kaspersky programs?

http://support.kaspersky.com/8447

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

adampeebleswrites
adampeebleswrites
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Isisombululo Esikhethiwe

hello hwleo, have you trie updating your kaspersky programs?

http://support.kaspersky.com/8447

hwleo
hwleo Umnikazi wombuzo
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Yes I have installed the Kaspersky Password Manager patch released earlier this month and the problem I was having seems to be solved.