Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

UNKNOWN ERROR on email tab during Sync Setup

  • 1 baphendule
  • 8 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu Ralph Daub

gunjaBeans
gunjaBeans
more options

Hello, I am trying to get Firefox on my iPad and in order to do this I need to set up a sync account but can not get passed even the first step. When the window tries to verify my email it reads: Unknown Error. I've tried various emails, capitalizing, not capitalizing etc. different browsers, different computers (Mac & PC). What is the deal?

Hello, I am trying to get Firefox on my iPad and in order to do this I need to set up a sync account but can not get passed even the first step. When the window tries to verify my email it reads: Unknown Error. I've tried various emails, capitalizing, not capitalizing etc. different browsers, different computers (Mac & PC). What is the deal?

All Replies (1)

Ralph Daub
Ralph Daub
  • Locale Leader
more options

Hi gunjaBeans,

Unfortunately, we have no plans to release the full Firefox browser for iOS (iPhone and iPad). This is because of restrictions set by Apple on how the browsers should run JavaScript.

However, you can use the following application to sync your Firefox bookmarks to your iPhone and iPad. http://itunes.apple.com/us/app/bookmarks-on-the-go/id550037184

For general info on Firefox Sync (including troubleshooting steps) read https://support.mozilla.org/en-US/kb/firefox-sync-take-your-bookmarks-and-tabs-with-you

Thanks!

- Ralph