Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My IT guy found a fix for me, but when I go to Tools, Options, and Content, I can't find Portable Document Format to change the Action to Use Adobe Reader.

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Navjot Singh

sbellows
sbellows
more options

When I try the workaround that my IT guy suggested (see below), I can't Scroll down the Content list and find Portable Document Format. I have Windows XP, which may be why I can't find it, but I need to have Adobe Reader as my default, rather than the default to html, which started happening out of the blue today.

"Here is a workaround for Firefox. Open Firefox, click the 'Tools' menu. Select 'Options'. Scroll down the 'Content' list until you find the 'Portable Document Format' entry. Change the 'Action' to 'Use Adobe Reader'.

Now when you click on a PDF document ( a report or trigraph), Firefox will quickly download the file and open it in Adobe Reader, which will allow you to save as a PDF."

Thank you for your anticipated assistance.

Susan Bellows

When I try the workaround that my IT guy suggested (see below), I can't Scroll down the Content list and find Portable Document Format. I have Windows XP, which may be why I can't find it, but I need to have Adobe Reader as my default, rather than the default to html, which started happening out of the blue today. "Here is a workaround for Firefox. Open Firefox, click the 'Tools' menu. Select 'Options'. Scroll down the 'Content' list until you find the 'Portable Document Format' entry. Change the 'Action' to 'Use Adobe Reader'. Now when you click on a PDF document ( a report or trigraph), Firefox will quickly download the file and open it in Adobe Reader, which will allow you to save as a PDF." Thank you for your anticipated assistance. Susan Bellows

All Replies (1)

Navjot Singh
Navjot Singh
more options

Those menu options are for the older version of firefox. In 19.0, you will find it in Options>>Options menu. Switch to the Applications tab and scroll down to Portable Document Format(PDF) entry and across it from the dropdown menu, select Adobe Reader entry.

Have included the screenshot for your reference.

Okulungisiwe ngu Navjot Singh