Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Items in various website shopping carts keep disappearing

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu philipp

more options

I was shopping at a website and added a couple of items. When I went to pay, the items were gone. I tried adding them again, then went to the shopping cart again to pay, and they disappeared saying that I didn't have any items in my cart! That was at one site. I thought it was a website bug. So, now I"m at another site, and the same exact thing happens! I think it's Firefox. Please help!

I was shopping at a website and added a couple of items. When I went to pay, the items were gone. I tried adding them again, then went to the shopping cart again to pay, and they disappeared saying that I didn't have any items in my cart! That was at one site. I thought it was a website bug. So, now I"m at another site, and the same exact thing happens! I think it's Firefox. Please help!

All Replies (1)

more options

hello, please try to reset firefox and see if this can address the issue...