image hyperlinks display at very bottom of web page and because the rest of the page is greyed out you have to scroll to the bottom every time you click image.
Image hyperlinks work in all other browsers: click on the link and image pops up right there! Firefox: click on link and image pops up but is all the way down at the bottom of the page. All that is visible if you don't scroll is a greyed out page. How can I fix this??? It has always worked fine until several days ago. Thanks! --Jeff
All Replies (2)
Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
Thank you.
Does this only happen on that specific website?
Can you post a link to a publicly accessible page that doesn't require authentication (signing on)?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"