firefox keeps crashing
as it says firedfox wont stopcrashing since update to 21 need help because it is preventing my college work =/
Isisombululo esikhethiwe
i found it why it worked had to downgrade flash player to 10.3 hopeful next time it happens u can help and not make me almost lose my grade over -.-
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2All Replies (20)
Application Basics
Name
Firefox
Version
22.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0
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about:buildconfig
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Hello, for your system details you have 22.0 installed (it is in beta not stable) !
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
- Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
- Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
Thank you for your cooperation!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
how can i down grade it to version 20 with my bookmarks and addons D; could u post a link on how to or where i can download
Download the new/latest Firefox copy and save the file to the desktop from : http://www.mozilla.org/en-US/firefox/all/
1.Uninstall your current Firefox version.
2.Don't remove personal data when you uninstall the new/latest version.
3.Remove the Firefox program folder before installing that new/latest downloaded Firefox copy, see : http://kb.mozillazine.org/Uninstalling_Firefox
(Is important to delete the program folder to remove all files and to be sure that there are no problems with files that were leftover after the uninstalling.Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data, but be sure that you don't select to remove it.)
4.Install the new/latest Firefox copy.
see also : Install Firefox on Windows
thank you
i keep freezeing so i have to post on google chrome /sigh
Application Basics
Name
Firefox
Version
21.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0
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dom.mozApps.used
true
dom.w3c_touch_events.expose
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extensions.lastAppVersion
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gfx.direct3d.last_used_feature_level_idx
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gfx.direct3d.prefer_10_1
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network.cookie.prefsMigrated
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true
DirectWrite Enabled
true (6.2.9200.16492)
Driver Date
1-18-2013
Driver Version
9.18.13.1106
GPU #2 Active
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1/1 Direct3D 10
Vendor ID
0x10de
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3.14.3.0 Basic ECC
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3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSUTIL
3.14.3.0
3.14.3.0
any idea what http://s.ytimg.com/yts/jsbin/www_base_mod-vflGysQeg.js:1 what is it is? scripting stop responding
any idea theres no revlevent crash reports in safe mode it just keeps saying not responding any help someone
Is Firefox crashing and sends a crash report or is Firefox only hanging and no longer responding?
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".
See:
its hanging and no longer responding
ytimg.com is a YouTube-related domain.
If you think Flash might be involved, try the following extension which will block Flash until you allow it on a page or site.
Could you try running in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some settings). More info: Diagnose Firefox issues using Troubleshoot Mode.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode" (not Reset)
Any more stable?
Safe mode does not automatically disable plugins. If you want to rule some of those out as well, you can disable them here:
orange Firefox button (or Tools menu) > Add-ons > Plugins category
safemode its fine outside of it not responding and hanging /sigh didnt have this problem with v20
huh doikng soem testing and it only happens on youtube have any idea why?
Firefox's Safe Mode works with YouTube but in regular mode Firefox hangs?
Safe Mode disables extensions. Can you make an exception for youtube.com and ytimg.com in AdBlock just in case that is conflicting?
One of the other differences between Safe Mode and regular mode is the following: hardware graphics acceleration. You can disable that in Firefox, and also in Flash if desired.
(A) In Firefox, un-check the box here and restart (this is ):
orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"
(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
Isisombululo Esikhethiwe
i found it why it worked had to downgrade flash player to 10.3 hopeful next time it happens u can help and not make me almost lose my grade over -.-
so i have to reinstall shock wave everytime i restart my computer and its pissing me off can we get a fking fix already
Hi krazything, I know this is frustrating. Some of this is a repeat, but to assemble it all together:
Because it works in Safe Mode, the two chief suspects for the crash/hang are:
(1) Use of hardware acceleration of graphics
This is easily disabled in normal mode in Firefox, and also in the Flash player itself (please do both).
(A) In Firefox, un-check the box here and restart:
orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"
(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(2) Conflicting Extension
You can review/disable extensions here:
orange Firefox button (or Tools menu) > Add-ons > Extensions category
One of the major differences between Flash 11.3 and later compared with earlier versions is "protected mode." This can be disabled.
See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?
tried the alcellerated option still crashes after i restart
Could you open the about:crashes page, click the fresh crash to make sure it has been transmitted to the Mozilla crash stats server, and then post that ID number in a reply here?
cc3cd240-258f-47c2-a35d-414f1e154820 30/06/2013 16:27 bp-db10f7e4-3066-477c-a4d8-89eff2130629 29/06/2013 22:58 bp-0bec8cf1-7974-46f1-805a-fa03b2130629 29/06/2013 22:50 bp-9400ca93-933a-4db4-b185-8c4a32130629 29/06/2013 22:49 5bc1c682-dc2c-4314-989d-869b801c6571 29/06/2013 22:39
Okulungisiwe ngu cor-el