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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Do_PostBack Not Defined error when using Hint lookup in Ancestry.co.uk website.

  • 2 uphendule
  • 2 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu mounta

mounta
mounta
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When trying to review a 'Member tree Hint' in the Ancestry.co.uk but FireFox Hangs when selecting a member tree to view and the clicking on the 'Review Member Tree Hints' button, The Java instruction 'javascript:_doPostBack('saveButton1'),"' appears in the bottom left of the screen and Firefox does not respond. When I check the @error Console' (CNTL+SHIFT+J), the last entry shows as 'Referencerror:_doPostBack is not defined'. Works OK on IE and Google Chrome. Has anyone had a similar problem and know how to fix it???

When trying to review a 'Member tree Hint' in the Ancestry.co.uk but FireFox Hangs when selecting a member tree to view and the clicking on the 'Review Member Tree Hints' button, The Java instruction 'javascript:_doPostBack('saveButton1'),"' appears in the bottom left of the screen and Firefox does not respond. When I check the @error Console' (CNTL+SHIFT+J), the last entry shows as 'Referencerror:_doPostBack is not defined'. Works OK on IE and Google Chrome. Has anyone had a similar problem and know how to fix it???

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
mounta
mounta Umnikazi wombuzo
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Tried all your suggestions to no avail. Problem still exists.