Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Adobe flash player keeps crashing

  • 22 uphendule
  • 392 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu John99

more options

I have uninstalled and reinstalled the current (as of 6/22/13) flash plugin for Firefox. I also have turned off hardware acceleration but my flash player keeps crashing on every youtube video I try.

Crash reports With Hardware Acceleration: https://crash-stats.mozilla.com/report/index/929ae2cc-b007-4dee-900f-a66fc2130623

Without: https://crash-stats.mozilla.com/report/index/ca2d2983-77b4-4ccf-a271-9e48c2130623

Also Firefox just stopped responding when I allowed the troubleshooter, but it did give information after restoring my previous session.

I have uninstalled and reinstalled the current (as of 6/22/13) flash plugin for Firefox. I also have turned off hardware acceleration but my flash player keeps crashing on every youtube video I try. Crash reports With Hardware Acceleration: https://crash-stats.mozilla.com/report/index/929ae2cc-b007-4dee-900f-a66fc2130623 Without: https://crash-stats.mozilla.com/report/index/ca2d2983-77b4-4ccf-a271-9e48c2130623 Also Firefox just stopped responding when I allowed the troubleshooter, but it did give information after restoring my previous session.

All Replies (2)

more options

This happens on newly built machines so its more than just removing adobe and addons

Please read here for a solution:

https://support.mozilla.org/en-US/questions/968190?page=6#answer-510624

more options

EVERYONE

Rather pointless posting here please start your own thread if you need help.

Use /questions/new sorry if that is not the easiest of things to do or the quickest link.

Okulungisiwe ngu John99

  1. 1
  2. 2