I can't move desktop files recently sent via gmail unless I close firefox. This is new. What is causing this?
Although this a new issue for me, apparently it has happened before. I found just exactly this question, with no solutions and the thread marked closed, here: https://support.mozilla.org/en-US/questions/743177
Why was the thread closed with no answers?
All Replies (2)
The Question posted on 2010, so its closed.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
To Enable SafeMode
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
- Once you get the pop-up, just select "'Start in Safe Mode"
If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")
It is also possible that security software is locking the files, so check there as well if Safe Mode doesn't have effect.
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