Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Java Crashes

  • 2 uphendule
  • 8 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

ID: 70e83bdf-30c2-4996-a479-856932130914 ID: 6de3bf3a-d627-4cdb-8870-bff4a2130913

I've done the reset of Firefox, I've done the Safe Mode with Firefox, I've even uninstalled and reinstalled Firefox. This....just...keeps...HAPPENING!!! Same deal with Java itself, I've uninstalled, reinstalled, and tried to even go with an older version.

Anytime I go to a Java-used site like Facebook, this keeps happening, and has been frustrating to no end.

Videos keep crashing the Java plugin and I have to reset it or reload the web page.

Any help is appreciated Thanks

ID: 70e83bdf-30c2-4996-a479-856932130914 ID: 6de3bf3a-d627-4cdb-8870-bff4a2130913 I've done the reset of Firefox, I've done the Safe Mode with Firefox, I've even uninstalled and reinstalled Firefox. This....just...keeps...HAPPENING!!! Same deal with Java itself, I've uninstalled, reinstalled, and tried to even go with an older version. Anytime I go to a Java-used site like Facebook, this keeps happening, and has been frustrating to no end. Videos keep crashing the Java plugin and I have to reset it or reload the web page. Any help is appreciated Thanks

All Replies (2)

more options

As a test Create a new Profile and see what happens. DO NOT delete your current Profile.
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

more options

The first crash is a problem with Flash (the second has a @ EMPTY signature).

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin