while surfing a small black window opens up with the firefox header and i cant close or minimize it
When i browse the internet a small black window opens up in the bottom right corner that i cant close or minimize and it has the firefox header. It came up randomly and I dont use many addons. What can i do?
Okulungisiwe
All Replies (2)
this is the window
Okulungisiwe
If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
Okulungisiwe