Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can no longer access my gmail with the firefox browser, why?

more options

I try to check my g-mail and I get a notice that says something like: firefox is no longer supported by google.

I try to check my g-mail and I get a notice that says something like: firefox is no longer supported by google.

Isisombululo esikhethiwe

If you are running a more modern version of Firefox, it could be a setting.

Check Help > About Firefox

If that shows Firefox 27.0.1 (or another recent version), please see the following article for how to get your correct version reported to websites: How to reset the default user agent on Firefox.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

According to your system details, you are using an extremely out-dated version of Firefox.
Your version is too old to run the new Google products because the technology has advanced too much.

Please update your browser to the most recent version.

more options

Make sure that you meet the System Requirements (GTK+ and GLib) for the current Firefox version.

more options

Isisombululo Esikhethiwe

If you are running a more modern version of Firefox, it could be a setting.

Check Help > About Firefox

If that shows Firefox 27.0.1 (or another recent version), please see the following article for how to get your correct version reported to websites: How to reset the default user agent on Firefox.