Additional tab opens when I start Firefox
Whenever I start Firefox 28.0, my homepage loads, followed immediately by a new tab with a number of website icons - why??? How do I get rid of this secondary tab???
Isisombululo esikhethiwe
hello lloyd, you have some malicious addons present. please try all these steps:
- reset firefox (this will keep your bookmarks and passwords)
- afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Troubleshoot Firefox issues caused by malware
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1All Replies (3)
What is the string in the browser.startup.homepage option on about:config page?
Try start in Safe Mode, sometimes addons can be the cause of the problem:
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Okulungisiwe
Isisombululo Esikhethiwe
hello lloyd, you have some malicious addons present. please try all these steps:
- reset firefox (this will keep your bookmarks and passwords)
- afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
This took care of the problem. Thanks!