Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Help! Some kind of bug. Each time I open Thunderbird HUNDREDS of "New E-mails" coming in

  • 4 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu finitarry

more options

And am now up to 1754 e-mails - but none actually showing in the Inbox. Plus, for last 36 hours, people have been complaining of e-mails sent to me being rejected as "Mailbox full".

And am now up to 1754 e-mails - but none actually showing in the Inbox. Plus, for last 36 hours, people have been complaining of e-mails sent to me being rejected as "Mailbox full".

All Replies (4)

more options

URGENT! It turns out that it had duplicated every message in my Inbox - is it a bug? Should I avoid using Thunderbird? Thankyou!

Okulungisiwe ngu KateRC

more options

What is the exact error message you get?

What's your account type - POP or IMAP?

How do your determine messages are duplicated if you don't see those "New E-mails" in your Inbox?

more options

Thankyou so much for replying. There was no error message - just e-mails piling in. They eventually stopped (at 1934 "New" messages in Inbox), at which point I was able to see that every msg in the Inbox had been duplicated. I've run a virus scan, which picked up something (an "NSIS" virus - I can't give you the full name, as the software deleted it), but I haven't the foggiest if this is related to Thunderbird I deduped, but have done nothing else. At the moment it appears to be running as normal, but am worried it may occur again. It is a POP account. Thanks again.

more options

How frequently do you compact your folders? You should do that regularly. Are you keeping old messages in the Inbox? You should not do that, since it was not meant to be used that way. You can move messages to new folders to store them, or archive them.