"The downloaded video file is not a Divx file" What to do about this?
I am trying to watch TV shows/videos in Divx, but I keep getting this message
"The downloaded video file is not a Divx file".
It happens in Mozilla, Internet Explorer, and Chrome.
Here's some information (hope this will help)
Divx Codec - Version 6.8.4
Divx Converter - Version 6.6.1
Divx Player - Version 6.8.2
Divx Web Player - Version 1.4.0
Using Mozilla Firefox 28.0 (x86 en-us)
And just in case this is interfering somehow
VLC Media Player 1.1.11
Unity Web Player
DivX Player Netscape Plugin
File: npDivxPlayerPlugin.dll Path: C:\Program Files\DivX\DivX Player\npDivxPlayerPlugin.dll Version: 6.1.0.0 State: Enabled npdivxplayerplugin
MIME Type Description Suffixes application/divxplayer-plugin npdivxplayerplugin scr DivX Web Player
File: npdivx32.dll Path: C:\Program Files\DivX\DivX Web Player\npdivx32.dll Version: 1.4.0.233 State: Enabled DivX Web Player version 1.4.0.233
MIME Type Description Suffixes video/divx DivX Video Files divx,div
I hope this can be worked out.
Isisombululo esikhethiwe
Lensflare,
It's most likely your internet connection. I use streaming sites such as that and it takes a while to load and I'm on a 50mbps download speed! ;)
If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.
All Replies (13)
Hi,
If it happens in every browser you have, then it's not a Firefox issue. It's a problem with the DivX player itself.
What video are you trying to play?
If I can reproduce it, then it's the video that isn't encoded properly.
Okulungisiwe ngu Moses
Trying to watch Game of Thrones http://vidbux.com/j6quyuu8x47c http://movreel.com/wf0yc86nhjam
It's also happening with Divx videos at 180 Upload, Movreel etc.. I've been having this problem for a while, but decided I can't put it off any longer since my satellite service is off.
In case this helps, I have two extensions; Greasemonkey 1.15 and YesScript 1.9.1. I don't have any User Scripts installed.
Ah, okay.
Off-topic here but I actually use watchseries.lt
It has all the episodes of every TV show the day after it airs.
Let me test to see if this'll work on my computer.
Works fine for me.
Can I have your troubleshooting information?
- Go to Help > Troubleshooting Information > Copy text to clipboard and paste (CTRL + V/Command + V) your response into a new reply.
Here it is below
Application Basics
Name: Firefox Version: 28.0 User Agent: Mozilla/5.0 (Windows NT 5.1; rv:28.0) Gecko/20100101 Firefox/28.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Greasemonkey Version: 1.15 Enabled: true ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Name: YesScript Version: 1.9.1 Enabled: true ID: yesscript@userstyles.org
Name: Google Toolbar for Firefox Version: 7.1.20101113Wb1 Enabled: false ID: {3112ca9c-de6d-4884-a869-9855de68056c}
Name: Microsoft .NET Framework Assistant Version: 0.0.0 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b}
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.link.open_newwindow: 2 browser.places.smartBookmarksVersion: 6 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20140314220517 browser.startup.homepage_override.mstone: 28.0 dom.mozApps.used: true extensions.lastAppVersion: 28.0 gfx.blacklist.direct2d: 3 gfx.blacklist.layers.direct3d10: 3 gfx.blacklist.layers.direct3d10-1: 3 gfx.blacklist.layers.direct3d9: 3 gfx.blacklist.layers.opengl: 3 gfx.blacklist.stagefright: 3 gfx.blacklist.suggested-driver-version: 6.1400.1000.5218 gfx.blacklist.webgl.angle: 3 gfx.blacklist.webgl.msaa: 3 gfx.blacklist.webgl.opengl: 3 keyword.URL: network.cookie.prefsMigrated: true places.database.lastMaintenance: 1398064497 places.history.expiration.transient_current_max_pages: 26791 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Dell_AIO_810.print_bgcolor: false print.printer_Dell_AIO_810.print_bgimages: false print.printer_Dell_AIO_810.print_colorspace: print.printer_Dell_AIO_810.print_command: print.printer_Dell_AIO_810.print_downloadfonts: false print.printer_Dell_AIO_810.print_duplex: 156 print.printer_Dell_AIO_810.print_edge_bottom: 0 print.printer_Dell_AIO_810.print_edge_left: 0 print.printer_Dell_AIO_810.print_edge_right: 0 print.printer_Dell_AIO_810.print_edge_top: 0 print.printer_Dell_AIO_810.print_evenpages: true print.printer_Dell_AIO_810.print_footercenter: print.printer_Dell_AIO_810.print_footerleft: &PT print.printer_Dell_AIO_810.print_footerright: &D print.printer_Dell_AIO_810.print_headercenter: print.printer_Dell_AIO_810.print_headerleft: &T print.printer_Dell_AIO_810.print_headerright: &U print.printer_Dell_AIO_810.print_in_color: true print.printer_Dell_AIO_810.print_margin_bottom: 0.5 print.printer_Dell_AIO_810.print_margin_left: 0.5 print.printer_Dell_AIO_810.print_margin_right: 0.5 print.printer_Dell_AIO_810.print_margin_top: 0.5 print.printer_Dell_AIO_810.print_oddpages: true print.printer_Dell_AIO_810.print_orientation: 0 print.printer_Dell_AIO_810.print_page_delay: 50 print.printer_Dell_AIO_810.print_paper_data: 1 print.printer_Dell_AIO_810.print_paper_height: 11.00 print.printer_Dell_AIO_810.print_paper_name: print.printer_Dell_AIO_810.print_paper_size_type: 0 print.printer_Dell_AIO_810.print_paper_size_unit: 0 print.printer_Dell_AIO_810.print_paper_width: 8.50 print.printer_Dell_AIO_810.print_plex_name: print.printer_Dell_AIO_810.print_resolution: 0 print.printer_Dell_AIO_810.print_resolution_name: print.printer_Dell_AIO_810.print_reversed: false print.printer_Dell_AIO_810.print_scaling: 1.00 print.printer_Dell_AIO_810.print_shrink_to_fit: true print.printer_Dell_AIO_810.print_to_file: false print.printer_Dell_AIO_810.print_unwriteable_margin_bottom: 0 print.printer_Dell_AIO_810.print_unwriteable_margin_left: 0 print.printer_Dell_AIO_810.print_unwriteable_margin_right: 0 print.printer_Dell_AIO_810.print_unwriteable_margin_top: 0 privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1395866855
Graphics
Adapter Description: Intel(R) 82865G Graphics Controller Adapter Drivers: ialmrnt5 Adapter RAM: Unknown Device ID: 0x2572 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer. DirectWrite Enabled: false (0.0.0.0) Driver Date: 4-5-2005 Driver Version: 6.14.10.4299 GPU #2 Active: false GPU Accelerated Windows: 0/2 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer. Vendor ID: 0x8086 WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer. windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3
NSS Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC
NSSSMIME Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC
NSSSSL Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC
NSSUTIL Expected minimum version: 3.15.5 Version in use: 3.15.5
This actually sounds like something that the DivX support team should deal with
However, you can try uninstlaling then reinstalling the DivX package to see if that helps. Other users on the DivX have reported success with that method.
Should I reinstall the older model or upgrade to a newer one?
Upgrade to the newer one since that's probably what's going on.
You can download at divx.com.
Okay, I downloaded the lastest Divx and tried to play the video. Now I got this
"A plugin is needed to display this content"
Any plugins you can think of?
Make sure DivX plugin is set to Always Activate.
Firefox button > Addons > Plugins
Thank you so much. Things seem to be working now. One thing though (this might be my internet connection itself), some videos look like it will take a while to buffer, while others do not. "Salem" came on with out much waiting, while "Game of Thrones" may take some time to buffer. We'll see.
it's a plugin problem . so , you should work with the plug - ins.
Isisombululo Esikhethiwe
Lensflare,
It's most likely your internet connection. I use streaming sites such as that and it takes a while to load and I'm on a 50mbps download speed! ;)
If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.