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I cannot make orders through your browser....it will go so far, then procedure stops. Have to go back to IE to make most purchases.

  • 2 cavab
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

MsWaldo
MsWaldo
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Your browser doesn't allow me to make purchases on most websites..........I have to get off Firefox and go back in Internet Explorer to make a purchase. There has got to be a setting somewhere that can be changed to allow buying things?? What to do? It is VERY inconvenient.

Your browser doesn't allow me to make purchases on most websites..........I have to get off Firefox and go back in Internet Explorer to make a purchase. There has got to be a setting somewhere that can be changed to allow buying things?? What to do? It is VERY inconvenient.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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1st troubleshooting step:

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

FredMcD
FredMcD
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What happens during this?

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