Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

why do all my queries go to yahoo

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Scribe

gemdarb1
gemdarb1
more options

my question describes the problem fully. apparently my other user on this computer has downloaded a file(s) that causes all my queries to go to yahoo and no replies come back. the MOST annoying non-answer is how do I remove yahoo from my system.

i went to "start" and deleted anything that has the name yahoo as part of it. This situation started within the last few days; asking my other party (daughter) on this computer what she may have downloaded is useless as she deletes anything she downloads or sends it to her own computer when finished.

Any help would be appreciated.

Thanks

my question describes the problem fully. apparently my other user on this computer has downloaded a file(s) that causes all my queries to go to yahoo and no replies come back. the MOST annoying non-answer is how do I remove yahoo from my system. i went to "start" and deleted anything that has the name yahoo as part of it. This situation started within the last few days; asking my other party (daughter) on this computer what she may have downloaded is useless as she deletes anything she downloads or sends it to her own computer when finished. Any help would be appreciated. Thanks

All Replies (1)

Scribe
Scribe
more options

Hi, you have MindSpark Toolbar Platform Plugin Stub for 32-bit Windows in your Plugins, which may be causing the problem and should be disabled or removed: Open the Add-ons Manager (Ctrl+Shift+A) > Plugins.

Also please try working through Remove Yahoo Toolbar and search.yahoo.com by Malware Tips.

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.