Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Can't pair devices

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Belk1n

Belk1n
Belk1n
more options

Recently I tried to sent tab to my smartphone, but couldn`t do it. I'm logged in on both devices, desktop and android, but they don't paired. I can't find such option (when I`m trying to log out and log in again, I just need to put my email and password, there is no pair option). Also sync doesn't work on Android (I tried to tap, but nothing happened) and sync options are inactive.

Recently I tried to sent tab to my smartphone, but couldn`t do it. I'm logged in on both devices, desktop and android, but they don't paired. I can't find such option (when I`m trying to log out and log in again, I just need to put my email and password, there is no pair option). Also sync doesn't work on Android (I tried to tap, but nothing happened) and sync options are inactive.
Attached screenshots

Chosen solution

Okay, I've managed to sync both devices. Seems like the problem was in my location (Crimea), so I turned on VPN and sync was done successfully. Does Firefox / Mozilla apply sanctions for Crimea?

Read this answer in context 👍 0

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Are you signed into the same account (same email and password) on both devices?

Belk1n
Belk1n Question owner
more options

Seburo said
Hi Are you signed into the same account (same email and password) on both devices?

Hi. Yes, you can see it on screenshots above. And 'the system' see both devices.

Belk1n
Belk1n Question owner
more options

Seçilmiş Həll

Okay, I've managed to sync both devices. Seems like the problem was in my location (Crimea), so I turned on VPN and sync was done successfully. Does Firefox / Mozilla apply sanctions for Crimea?