Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync 2 laptops

more options

I am trying to sync my new laptop to my old one. I have set my old laptop to sync bookmarks, etc. I logged in to my new laptop and clicked on sync, but nothing happens.

I am trying to sync my new laptop to my old one. I have set my old laptop to sync bookmarks, etc. I logged in to my new laptop and clicked on sync, but nothing happens.

Chosen solution

I assume that you are logged in the the same Firefox Account (email address) no both computers ?

It can take some time for the initial sync to finish, so give it some time.

You can open about:sync-log via the location bar to see if recent Sync logs are available. You can upload the file to a website like Pastebin if you can't post the content of the file in a reply.

Read this answer in context 👍 0

All Replies (2)

more options

Seçilmiş Həll

I assume that you are logged in the the same Firefox Account (email address) no both computers ?

It can take some time for the initial sync to finish, so give it some time.

You can open about:sync-log via the location bar to see if recent Sync logs are available. You can upload the file to a website like Pastebin if you can't post the content of the file in a reply.

more options

Thanks for your help - problem solved. Firefox had logged me out on one of the accounts and I hadn't noticed.