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Constant crashes with new version of Thunderbird.

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  • 3 have this problem
  • 3 views
  • Last reply by Wayne Mery

prerau
prerau
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Didnt use Thunderbird for 2 weeks. On return from trip last week, tried to open what seems to be a new version of TBird. Tried many times--each time crashed. Tried troubleshooting mode--also crashed each time. Has never opened in the new format. 

 Some recent crash reports: 
bp-623fc874-02c1-428b-a374-9bc100231023

bp-1e1ab409-5839-4f7f-a333-bdc0b0231023 bp-470996a8-385d-4f53-b30b-af2570231023 

bp-683b1b67-0a33-4304-8658-f36c50231022

bp-4ab8d633-366e-49ff-a12d-2d2ca0231022. Thanks.

Didnt use Thunderbird for 2 weeks. On return from trip last week, tried to open what seems to be a new version of TBird. Tried many times--each time crashed. Tried troubleshooting mode--also crashed each time. Has never opened in the new format. Some recent crash reports: bp-623fc874-02c1-428b-a374-9bc100231023 bp-1e1ab409-5839-4f7f-a333-bdc0b0231023 bp-470996a8-385d-4f53-b30b-af2570231023 bp-683b1b67-0a33-4304-8658-f36c50231022 bp-4ab8d633-366e-49ff-a12d-2d2ca0231022. Thanks.

All Replies (1)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Please try Windows started in safe mode. 

https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode