We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email log in

  • 1 cavab
  • 0 have this problem
  • Last reply by sfhowes

damian power
damian power
more options

I updated my password for Shaw.ca email account but still it does not recognize my password when I try to log in. My email address and password are both correct. I get "Incorrect email or password"

I updated my password for Shaw.ca email account but still it does not recognize my password when I try to log in. My email address and password are both correct. I get "Incorrect email or password"

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Did you remove the old password from Saved Passwords in Settings, restart TB, and enter the new one at the prompt?

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.