Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I really want to remove FF4 and go back to FF3, how can all old settings be reclaimed?

  • 1 cavab
  • 6 have this problem
  • 18 views
  • Last reply by TonyE

more options

After looking around the web no guidance for my question has been found yet. Is there a Mozilla method to roll back?

Also:

The FF4 Sad Faced "Submit Feedback" page has the "submit button greyed out, thus no sad faced feedback is accepted. Or maybe it just isn't acceptable?

After looking around the web no guidance for my question has been found yet. Is there a Mozilla method to roll back? Also: The FF4 Sad Faced "Submit Feedback" page has the "submit button greyed out, thus no sad faced feedback is accepted. Or maybe it just isn't acceptable?

All Replies (1)

more options

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

What problems are you having with Firefox 4?