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Bad request error when opening yahoo mail

  • 5 cavab
  • 161 have this problem
  • 8 views
  • Last reply by cor-el

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I cannot open my Yahoo mail. I goes to a blank page and says "Bad Request" on the top. I can go back to where I was by clicking on the back button.

I cannot open my Yahoo mail. I goes to a blank page and says "Bad Request" on the top. I can go back to where I was by clicking on the back button.

All Replies (5)

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This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
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Does not solve the problem.

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If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Profile Folder in case the file cookies.sqlite got corrupted.

You can also do a test by switching on Private Browsing.
Firefox doesn't use the disk cache and the currently saved cookies if you are in PB mode.

  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Check-mark: [X] "Permanent Private Browsing mode"
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Hi everybody, I am experiencing the same problem, and unfortunately clearing the cache and the cookies didn't help. Also, in my Profile Folder there is only one file called ri4ebjmt.default (i.e., no cookies.*). So, what should I do now?

Any help is appreciated.

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The folder ri4ebjmt.default is the Firefox profile folder.
You need to look in that folder to see the files in it.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder