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Chinese letters overlay tabs, also next to star. Random occur.

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

cursulajones
cursulajones
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I read re: others w/ this problem. But I am nontech. Can anyone explain in common English what to do? They go away when I shut down computer + restart. But then randomly (not every day for no particular reason) and then WILL NOT go away til shut down + restart. Makes tabs hard to use. Yes, I have McAfee. Perhaps I need to call them and make THEM fix it thru screen assist as I do not have the knowledge to SAFELY remove bits of programs etc??

I read re: others w/ this problem. But I am nontech. Can anyone explain in common English what to do? They go away when I shut down computer + restart. But then randomly (not every day for no particular reason) and then WILL NOT go away til shut down + restart. Makes tabs hard to use. Yes, I have McAfee. Perhaps I need to call them and make THEM fix it thru screen assist as I do not have the knowledge to SAFELY remove bits of programs etc??

All Replies (3)

ideato
ideato
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Hello cursulajones, the problem is mcafee site advisor extension, please try to disable or remove that extension and you are OK.

see : How to uninstall SiteAdvisor

check another option, if works for you, without to uninstall the mcafee site advisor extension :

disabled the add-on then close firefox and restart Firefox again. Then enable the add-on again, close firefox one more time and restart Firefox again. (works here :-))

thank you

cursulajones
cursulajones Question owner
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I'm sure you are right and I clicked your "How to uninstall Siteadvisor" and I can tell you that is way beyond my computer abilities. So I think I will call Mcafee when I need to kill a few hours + let THEM do it!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you try to disable the McAfee SiteAdvisor and close and restart Firefox? After you have restarted Firefox you can re-enable the extension and check if this has helped.