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Some emails don't appear in the folder list, I can only find them by using Search Messages

  • 4 replies
  • 3 have this problem
  • 6 views
  • Last reply by d_awdry

d_awdry
d_awdry
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As of yesterday, new emails from one regular correspondent do not appear in the list of messages when I click on Inbox. The only way I can access them is to use "Edit/Find/Search Messages". They are still in Inbox, they haven't been moved to another folder. Thunderbird version is 31.6.0.

As of yesterday, new emails from one regular correspondent do not appear in the list of messages when I click on Inbox. The only way I can access them is to use "Edit/Find/Search Messages". They are still in Inbox, they haven't been moved to another folder. Thunderbird version is 31.6.0.

Chosen solution

Are you viewing "All" folders? This page might help. http://kb.mozillazine.org/Disappearing_mail

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All Replies (4)

finitarry
finitarry
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http://kb.mozillazine.org/New_messages_do_not_appear

d_awdry
d_awdry Question owner
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None of these apply, the messages have been received, I can find them using Search Messages but they do not appear in the folder contents.

finitarry
finitarry
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Chosen Solution

Are you viewing "All" folders? This page might help. http://kb.mozillazine.org/Disappearing_mail

d_awdry
d_awdry Question owner
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Using the "Repair folder" option did the trick. But I would never have known that existed, let alone where to find it. Thanks.