Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

NSmail

  • 6 replies
  • 13 have this problem
  • 1 view
  • Last reply by TonyKeogh

more options

There was a problem including the file file:///C:/DOCUME~1/Layton/LOCALS~1/Temp/nsemail.html in the message. Would you like to continue sending the message without this file?

This is the message I get when I try to send an email

There was a problem including the file file:///C:/DOCUME~1/Layton/LOCALS~1/Temp/nsemail.html in the message. Would you like to continue sending the message without this file? This is the message I get when I try to send an email

Chosen solution

What is your anti-virus software?

Read this answer in context 👍 0

All Replies (6)

more options

Chosen Solution

What is your anti-virus software?

more options
more options

The link above suggests "The workaround appears to be to create an exception in avast for the file nsemail.html in your computers temp folder." can some-one explain how to do this exactly. Thanks.

more options

If you're having difficulties to follow the instructions please check with Avast support or ask in their forum.

more options

Anyone else able to help on this?