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Every time I turn off Firefox it says, "We're sorry Fireox had a problem and crashed", but it hasn't crashed.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Michrays
Michrays
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Firefox is not crashing. But every time I turn it off, it says it has crashed.

Firefox is not crashing. But every time I turn it off, it says it has crashed.

All Replies (2)

FredMcD
FredMcD
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Please take a look anyway;

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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If you use "Clear history when Firefox closes" then try to disable this feature.

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button > Exit (Power button)
  • Mac: Firefox > Quit Firefox
  • Linux: File > Quit
  • Windows: File > Exit