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Launching Chrome from a link in a Thunderbird email yields Chrome "non-support" warning.

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  • Last reply by James

chasland
chasland
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This has been going for some time in both Windows 7 and Windows 10. The ONLY time I get the Chrome warning is when launching from TBird. No, I'm not in Chrome compatibility mode. If Chrome is already running I don't get the message. No problem when I make Thunderbird the default browser, but I'd much rather use Chrome. Image of the warning is attached.

This has been going for some time in both Windows 7 and Windows 10. The ONLY time I get the Chrome warning is when launching from TBird. No, I'm not in Chrome compatibility mode. If Chrome is already running I don't get the message. No problem when I make Thunderbird the default browser, but I'd much rather use Chrome. Image of the warning is attached.
Attached screenshots

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Corey 'linuxmodder' Sheldon
Corey 'linuxmodder' Sheldon
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What version of Tbird are you using ? Also, have you consulted Tbirds Crash /Troubleshooting logs or your Windows Event Message Center for meaningful logs / error messages or other clues to the cause of why Tbird seems to think that you are using WinNT ? Also in chrome have you checked any logs / crash reports for extension or rpcs (remote procedure calls) from tbird for clues?

James
James
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User Agent: Mozilla/5.0 (Windows NT 6.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36

The NT 6.0 in your Chrome useragent refers to Windows Vista. You would get NT 6.1 and NT 10 for Windows 7 and 10.