Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My home page appears when first opened with my 3 email addresses and all my folders, then it disappears.

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by PHM123

more options

When I start Thunderbird, my Home page appears with my 3 email accounts and all of my folders. It appears for about 2 seconds, then disappears. This just happened in the past 24 hours. What is the solution?

When I start Thunderbird, my Home page appears with my 3 email accounts and all of my folders. It appears for about 2 seconds, then disappears. This just happened in the past 24 hours. What is the solution?

Chosen solution

Alt+v to display the view menu. Select folder and all or Folders > unified. My guess is you have changed from one to the other. Which I am not sure, otherwise

Please provide a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Read this answer in context 👍 0

All Replies (4)

more options

got another tab open that is covering it up?

more options

No...I wish that was the case! I was able to reset the Home page so my accounts and files are there. It looks different than before, but at least everything is there that I need.

Thanks for your assist!

more options

Chosen Solution

Alt+v to display the view menu. Select folder and all or Folders > unified. My guess is you have changed from one to the other. Which I am not sure, otherwise

Please provide a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

more options

I went back into folders and then hit "unified" and my home page returned. Not sure what changed, but it's fixed now! THX.