Centriq Login Page Not Loading
I'm on an iMac running mac OS Catalina (version 10.15.5). Using Firefox (78.0.2) the Centriq login page (https://app.mycentriq.com/) has stopped loading recently. Firefox has been updated since I last logged in successfully. The login page does properly load using Safari web browser. So, I believe something has changed with the recent Firefox update that is preventing the Centriq login page to load. The one thing I have tried, but did not work, is to turn off Enhanced Tracking Protection for the login page. All help is appreciated. Thank you.
Chosen solution
I found the problem. The duckduckgo browser extension was blocking the content. I removed the extension and the login page now loads successfully. Thank you for the help.
Read this answer in context 👍 0All Replies (4)
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click
Start In Safe Mode (not Refresh).
Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
The Centriq login page does properly load the Firefox is in safe mode.
Chosen Solution
I found the problem. The duckduckgo browser extension was blocking the content. I removed the extension and the login page now loads successfully. Thank you for the help.
Glad to help. Safe Surfing.