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Sub folders

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  • 1 has this problem
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  • Last reply by sfhowes

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I have just installed Thunderbird on my wife's PC. The inbox has syncronised OK but the subfolders have not come in. She uses a me.com account and was previously getting her emails via iCloud but it bacome very slow.

Marc marc@marchull.co.uk

I have just installed Thunderbird on my wife's PC. The inbox has syncronised OK but the subfolders have not come in. She uses a me.com account and was previously getting her emails via iCloud but it bacome very slow. Marc marc@marchull.co.uk

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Subfolders are not downloaded if the account is POP - Inbox only. If it's IMAP and the folders aren't visible, right-click the account in the Folder Pane, Subscribe..., Refresh, and check (subscribe) the missing folders.