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email trash folder

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  • 1 has this problem
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  • Last reply by Matt

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Although I have my email trash folder set up to keep trash emails until I decide to manually remove them, many or most of them disappear as soon as I click on the trash folder. How do I fix that so trash emails aren't automatically deleted?

Although I have my email trash folder set up to keep trash emails until I decide to manually remove them, many or most of them disappear as soon as I click on the trash folder. How do I fix that so trash emails aren't automatically deleted?

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See this 2014 discussion as the imap protocol has not changed in the last 10 years. https://support.mozilla.org/en-US/questions/1003487